I'm Selom Konou, an Operations Manager from Lithonia, Georgia, USA

Results-driven professional with 10+ years of experience in operational leadership, sales growth, and customer service. Proven expertise in optimizing efficiency, driving revenue, and implementing scalable processes.

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Experience

Business Owner

DK Investment Management & Consulting

Jan 2021 – Present

Conley, GA

Founded and lead DK Investment Management & Consulting, specializing in strategic financial planning, investment management, and business consulting.

Dryer & Loader Operator

OLDCASTLE APG

Jul 2023 – Present

Conley, GA

Optimized operational efficiency by scheduling raw material drying, maintaining inventory levels, and ensuring seamless production in concrete and cement manufacturing.

Operations Manager

CO-Z Furniture

Oct 2018 – Jun 2023

Lithonia, GA

Led a team of 10+ employees, optimized store operations, and implemented QuickBooks-based systems to increase sales and reduce costs.

Business Manager

DOLLAR EMPIRE, INC.

Nov 2014 – Oct 2018

Stone Mountain, GA

Managed sales, staffing, and purchasing for Dollar Empire, Inc., implementing scalable processes and improving inventory management.

Utilities Protection Technician

USIC

Jan 2016 – Sep 2018

Marietta, GA

Ensured infrastructure safety by accurately marking underground utilities and preventing service disruptions.

Lead Supervisor

Whirlpool Corporation

Oct 2009 – Nov 2014

Cleveland, TN

Managed a 20+ member team in customer service, coordinating service appointments and improving service delivery processes.

Shift Lead

Kubota Tractor Corporation

Jul 2003 – Mar 2009

Suwanee, GA

Oversaw logistics, deliveries, and inventory management at Kubota Tractor Corporation, improving order fulfillment accuracy.

EDUCATION

I am committed to continuous learning, with expertise in business management, strategy, and leadership.

2019 - Strayer University
BA in business Management

Lithonia, GA

Ashworth College
AA Management

Dunwoody, GA

Alliance Françoise
Business Management

Accra, Ghana

TRAINING AND CERTIFICATE

DRYER TRAINING

Feb 2025

Area of Expertise

Key skills and competencies that define my professional strengths.

Core Competencies

  • Sales Management
  • Talent Acquisition
  • Administrative Management
  • Operations Management
  • Staff Development & Leadership
  • Employee Training & Supervision
  • Vendor Relations & Purchasing

Operations & Logistics

  • Inventory Supervision
  • Process Optimization
  • Safety Standards & Compliance
  • Logistics & Operational Efficiency
  • Equipment Operation (Forklift, Front Loader)

Analysis & Optimization

  • Data Analysis
  • Project Coordination
  • Sales & Financial Reporting
  • Product Quality Enhancement
  • Legal Document Translation

Technical Skills

  • Salesforce, Workday
  • Tableau, Adobe, SAP
  • Siebel, Phud Dispatch
  • Service Desk, Lppt CRM
  • QuickBooks, Project Management
  • Whirlpool Parts Online
  • Microsoft Office Suite